- 32-40 hours per week
- Groningen, Groningen
- On-site
Are you the kind of person who sees what needs to be done and just gets it done? Do you enjoy taking the initiative, keeping things organized, and helping people? Then we’re looking for you.
What we do
We are Alt. We develop and supply IT accessories for niche markets. Examples include a keyboard for the visually impaired, a hygienic keyboard for dentists, and headphones for elementary schools.
Clevy is our own brand, designed for children and people with disabilities, and is now sold in more than 70 countries. In addition, we are a distributor for Medigenic in the Benelux and beyond, as well as for other specialized brands.
We sell to end customers, resellers, and distributors, including through bol.com. What drives us is helping people—not only with the right products, but also with excellent service and support.
What will you be doing?
You’ll ensure that everything runs smoothly behind the scenes and that customers receive excellent service, regardless of the channel through which they place their orders. You’ll take a hands-on approach, maintain a clear overview, and get things done so that everyone is happy or kept informed.
Your responsibilities:
- Entering, processing, and shipping orders
- Receiving goods and managing inventory
- Tracking inventory, including for bol.com
- Answering support questions via email and phone, including bol.com inquiries
- Handling and following up on RMA and repairs, including providing feedback to customers
- Product assembly and customization, such as modifying keyboards with specific keycaps
- Keeping the warehouse and workspace neat and organized
- Coordinating with sales and purchasing
Do you see a way to do something better, faster, or smarter? Then come up with a proposal and take the initiative.
How we work
You’ll be joining a small team of 4 to 6 people. This means communication lines are short, and we can accomplish a lot together. We work both nationally and internationally, so the work is varied and no two weeks are the same.
The atmosphere is informal and collaborative. We help each other, contribute ideas, and appreciate people who just get things done. Humor is part of the mix, too. A good dad joke now and then is definitely appreciated here.
We take our work seriously, but not always ourselves. And that’s exactly what makes it so enjoyable.
Who you are
We’re looking for a go-getter. Someone who takes responsibility and takes the initiative. Specifically, that means:
- You see what needs to be done and take care of it without waiting for instructions
- You see things through and get them done
- You think in terms of solutions and come up with suggestions for improvement
- You’d rather take action than debate
In addition:
- You communicate well in Dutch
- You can also get by in English
- You work accurately and independently
- You enjoy hands-on work
- Experience with AFAS is a big plus
What you get from us
- A market-competitive salary (€2,600 to €3,400 gross per month on a full-time basis)
- 26 days of paid vacation for full-time employees
- Bicycle and fitness plans
- Fresh fruit every day
- Direct communication channels and the freedom to contribute ideas
Interested?
Send us your resume and a brief cover letter to werkenbij@altproducts.com. Be sure to tell us how you tackle tasks, stay organized, and help others.
Recruitment efforts in response to this job posting are not appreciated.